World Quality Day

World Quality Day is observed annually on the second Thursday of November, celebrates the importance of quality management in organizations worldwide, and recognizes the professionals who ensure products, services, and processes meet the highest standards. It’s a day to reflect on continuous improvement, trust, and excellence in every field.

History of World Quality Day

The day was first celebrated in 2008 in London, initiated by the Chartered Quality Institute (CQI) to raise awareness about the importance of quality in organizations and society.
Over time, it evolved into part of a broader global campaign, including World Quality Week and World Quality Month, recognizing that quality management is crucial in every sector, everywhere. ¹

Why is World Quality Day important?

World Quality Day reminds organizations, teams, and individuals that quality isn’t just a technical concept—it’s a principle that underpins trust, performance, and long-term success.
By spotlighting quality management—such as planning, assurance, improvement, and governance—it supports more efficient processes, better products and services, and increased value for stakeholders.

• It acknowledges professionals working in quality and operational roles.
• It promotes a culture of continuous improvement in organizations.
• It connects quality practices with customer satisfaction and trust.
• It helps organizations reflect on how they measure and enhance quality.
• It emphasizes that quality affects not just businesses but society and the environment.

How to Celebrate World Quality Day

Celebrating World Quality Day can be as much about recognizing efforts as inspiring improvements. Organizations might host lunch-and-learn sessions, workshops, quizzes, or team reflections on how quality is embedded in their daily work.
Individuals—whether in quality roles or not—can use the day to learn one new quality concept, suggest improvements, thank colleagues who maintain high standards, or simply reflect on how they contribute to quality in their role.

• Hold a short internal presentation on recent quality achievements.
• Recognize and thank employees or teams who meet/exceed quality goals.
• Run a “quality challenge” for the team: identify one process to improve.
• Take time to understand one aspect of quality you’re unfamiliar with and commit to learning more.
• Share a post on social media using #WorldQualityDay to highlight quality efforts.

World Quality Day Dates Table

1. https://www.quality.org/WQW25[↩]